IHEEM Healthcare Estates 202521st-22nd October, Manchester Central, Stand A44

Meet Andy Smith

Director of Sales and Marketing

As Director of Sales and Marketing, Andrew plays a key role in delivering a first-class sales experience for all new and existing customers.

Andrew is passionate about helping the company achieve its growth targets, guiding through mentorship and consultative leadership. His dynamism and enthusiasm motivate all those around him, taking us forward in the exciting compliance market.

Andrew has over 25 years’ experience within the sales arena and has worked successfully across many different businesses and sectors. He is experienced in the development and implementation of essential services to help customers fulfil their site management responsibilities, ensuring everyone is provided with a safe, productive, high quality environment.

In addition, Andrew’s extremely knowledgeable about the UK regulations and guidelines that apply to Water and Air Hygiene, making him ideally placed to support our customers down the road to compliance.

Meet David Baker

Business Development Manager (Healthcare, Care Homes, FM)

David has 15 years’ experience in the UK compliance field, working with some of the largest providers in the country.

He started his career carrying out Legionella and Pseudomonas Risk Assessments across large NHS and private hospitals at home and abroad, as well as auditing in line with HTM 04-01. Following this and a move into operational management, David subsequently became an Account Manager, looking after multiple national and healthcare organisations, before becoming our Business Development Manager for Healthcare.

David has had direct involvement with multiple Trusts and Water Safety Groups, assisting with ongoing management and policy writing. He has also completed Authorising Engineering training to ensure he is best placed to assist healthcare clients.

One of his key achievements since joining Rock Compliance is the development of our Pseudomonas Aeruginosa Risk Assessment (PARA), which joins our Legionella Risk Assessment (LRA) in ensuring we promote best practice throughout healthcare environments, in line with our key promise to minimise risk, deliver compliance, and make it simple.

Meet Ben French

Business Development Manager (Hospitality and Retail, Housing Associations, FM)

Ben has 25 years’ experience in the water and air compliance industry and is a full member of the Water Management Society.

In his previous role as owner of one of our legacy companies, Ben focussed on building up the business in the South West and succeeded in winning work nationally with a major grocery retail chain. When the company was acquired in 2019, he joined the Rock Compliance team.

During his varied career, Ben has been responsible for assessing all types of complex water systems. In his current role, he ensures accounts are managed efficiently and provides new business development, winning national contracts in the hospitality, retail, care, and housing sectors.

Ben also heads up Copper and Silver Ionisation water treatment, which is a non-chemical method to control Legionella, Pseudomonas and other gram-negative bacteria microorganisms. Ben’s extensive knowledge helps us minimise risk, deliver compliance, and make it simple for our clients.

Meet Chris Hodges

Head of Air Hygiene

Chris joined the Air division in 2020. He has a background in facilities management and has worked with some of the UK’s biggest FM providers. As Head of Air Hygiene, he’s taking the Air side of the business to even greater heights, developing and implementing the most efficient procedures and processes and growing the customer base.

He says, “I really enjoy the challenge of resolving any issues that are identified during a job, communicating with the team and the client to keep everything progressing smoothly and delivering on our promise to make compliance simple. 99% compliant isn’t good enough – it has to be 100% or it isn’t compliant! – and the Air Hygiene team is absolutely committed to reaching that 100% mark for our clients 100% of the time.”

Minimising risk, delivering compliance, and making it simple – Chris’s Air Hygiene team is flying high at doing all three!

Meet Craig Dick

Business Development Manager (Food and Beverage, Manufacturing and Industrial, FM)

Craig began his compliance career as a Water Hygiene Engineer on various industrial sites including food processing plants, whiskey distilleries, and gas and oil plants. He also worked closely with housing associations and local authorities. From carrying out routine water hygiene tasks to risk assessments and cooling tower tasks, Craig gained the knowledge that took him into account management then business development.

Based in Scotland, Craig is responsible for improving and developing Rock Compliance’s market position and achieving financial growth through identification and securing of new business. His role includes pricing tender documents and client enquiries for new works, carrying out site surveys for new and existing clients, and generally ensuring our clients’ full compliance requirements are being met. In addition, he is responsible for defining long-term organisational and strategic goals and building key relationships.

Craig enjoys meeting new people and the challenges of being a Business Development Manager, from hearing a client’s issues to resolving them. He believes in the importance of really taking time to understand each client’s needs and is committed to always delivering outstanding service for our customers – minimising risk, delivering compliance, and making it simple.

Meet Jamie Hill

Business Development Manager (Construction, Offices, FM)
Jamie comes from an M&E background, initially working as an engineer in the healthcare sector. It was here that his interest in cooling towers and water treatment started, leading him to set up his own pre-commissioning business just a few years later.

In his 25-year career, Jamie has done everything, from fast-moving sales to getting his hands dirty cleaning the inside of cooling towers. He is particularly proud of the role he played in introducing minimal discharge cleaning and flushing of systems and remote monitoring to the UK market, both of which are now very popular and widely used.

Jamie also has a passion for ground source heat pumps and district heating and a commitment to sustainable innovation that makes him a perfect fit for Rock Compliance as we work every day to deliver on our key promise to clients – to minimise risk, deliver compliance, and make it simple.